Articles and Blogs - Delmarva Document Solutions

Why Your Copier Lease Shouldn’t Include a Set Number of Prints

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Should your copier lease include a set number of copies or prints? Not necessarily. Your equipment payment can be predictable while your print charges are based on the black-and-white and color pages you actually produce. When comparing copier or multifunction printer (MFP) proposals, look carefully at how print volume is billed. Some agreements include minimum print volumes, bundled page allowances, or base charges tied to [...]

What Is Toner Coverage? How Page Coverage Affects Toner Yield and Printing Costs

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) A toner cartridge may be advertised to print 10,000, 20,000, or even more pages. But what does that number actually tell you about how long a toner cartridge will last in your office? Not as much as many businesses assume. Two common misconceptions cause much of the confusion: An advertised toner cartridge yield is a promise that the cartridge will print exactly that many pages. [...]

Is Your Business Ready for Hurricane Season?

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT)A Practical Guide to Business Continuity for Organizations Across the Delmarva PeninsulaEvery year, organizations across Maryland, Delaware, and Virginia prepare for hurricane season by checking emergency supplies, testing generators, and reviewing safety procedures. Those are important steps - but they're only part of being prepared.The greatest challenge after a severe storm isn't always physical damage. It's restoring operations quickly enough to continue serving customers, supporting employees, [...]

A Practical Guide to Smarter Print Management for Eastern Shore Organizations

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Many organizations don't realize how much time, money, and productivity are lost because of an inefficient print environment. Learn how a strategic print assessment can uncover hidden costs, improve security, reduce IT workload, and optimize your printer fleet - all illustrated by the real-world modernization of the University of Maryland Eastern Shore. Is Your Print Environment Costing More Than You Think? It's Monday morning. One [...]

Beyond DPI: The Production Print Buyer’s Guide to Resolution
10-Bit Image Processing, and Choosing the Right Production Printer

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) How to evaluate production printers based on the factors that truly influence image quality, customer satisfaction, and long-term profitability. When organizations begin shopping for a new production printer, the comparison usually starts the same way. One model prints 65 pages per minute. Another prints 75. One costs a little less. Another has a larger paper capacity. Monthly duty cycles, finishing options, and lease payments all [...]

Professionalism is still Your Greatest Competitive Advantage

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Why trust, integrity, and professionalism matter more than ever Professionalism remains one of the strongest competitive advantages in business because it builds trust, strengthens reputation, and creates lasting customer relationships. Companies that consistently communicate honestly, keep commitments, and treat people with respect earn loyalty that advertising alone cannot buy. A recent experience prompted me to reflect on something that doesn't get enough attention in today's [...]

The “Cost Per Page” Obsession Is Costing You More Than You Think

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) I'm just going to say it: Cost per page is one of the most overused - and most misunderstood - metrics in the entire office technology industry. And in a lot of organizations, it's quietly driving bad decisions. Not slightly inefficient decisions. Expensive ones. The uncomfortable pattern we see all the time A company chooses the "lowest cost per page" option. On paper, it looks [...]

Back to Work After Vacation: Tips for a Smooth Return

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT)Vacations allow us to recharge, reconnect with family and friends, and return to work with renewed energy. Whether you traveled, enjoyed a staycation, or simply unplugged for a few days, taking time away is an important part of maintaining long-term productivity.Even so, returning to work after vacation can feel overwhelming. An overflowing inbox, new priorities, and catching up on missed conversations can make the first day [...]

Xerox Translate and Print vs. Google Translate for Business Documents: Security, Compliance & Workflow Comparison

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Organizations today translate more business documents than ever before. Healthcare providers serve diverse patient populations. Schools communicate with multilingual families. Government agencies distribute public information in multiple languages. Law firms, accounting firms, and SMBs increasingly work with clients, employees, and partners who need translated documents. That creates an important question: Is a consumer translation tool enough, or does your organization need a more secure business [...]

Paper vs. Digital: Which One Wins for Different Tasks?

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) For years, businesses pursued the vision of a completely paperless office. The expectation was simple: digital tools would replace paper, improve efficiency, and eliminate the need for filing cabinets, printed reports, and physical records. While digital transformation has undoubtedly changed how organizations work, one thing became clear along the way - paper never disappeared. In healthcare offices, legal firms, schools, government agencies, and accounting practices, [...]

PDFs Reduce Printer Driver and Compatibility Issues

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Printing Environments Are More Complex Than Most People Realize Modern office printers - especially multifunction devices from manufacturers like Xerox, Canon, Konica Minolta, Ricoh, and HP - are designed to handle an enormous variety of documents, graphics, operating systems, and print environments. In many offices, a single device may process: Word documents Excel spreadsheets PowerPoint presentations PDFs Labels and forms Scanned images Graphics-heavy marketing materials [...]

FOIP vs. Cloud Fax: Which Approach Delivers Reliability, Compliance, and Cost Control for Today’s Businesses?

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) For many organizations across the Delmarva Peninsula, faxing is still a critical part of daily operations - whether it's transmitting patient records, legal documents, or government forms. But the way those faxes are sent is rapidly changing. Two pressures are driving that shift right now: ongoing reliability issues with FOIP (Fax over IP) and the FCC-led phase-out of traditional copper (POTS) lines. If your organization [...]

Xerox Workflow Central: What an Old Workflow Video Still Gets Right Today

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Before we talk about modern workflow automation, it's worth looking back at a conversation that surprisingly well predicted many of today's workplace challenges. This short video highlights a problem that businesses have struggled with for decades: employees spending too much time managing documents, routing information manually, and working around inefficient systems, rather than focusing on meaningful work. Even though the technology discussed in the video [...]

eGoldFax: What’s Changing with Traditional Fax?

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Traditional fax relies on Plain Old Telephone Service (POTS) lines - analog copper lines that have been the backbone of communication for decades. However, the Federal Communications Commission (FCC) has been actively supporting the transition away from these legacy systems in favor of modern digital networks. At the same time, major telecom carriers are decommissioning copper infrastructure. Maintaining those old networks is expensive and inefficient, [...]

What Xerox’s Lexmark Acquisition Means for Your Business – And Why It’s Good News

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) If you've been a Xerox customer for a while, you may have recently heard the news about Xerox acquiring Lexmark - and wondered what it actually means for your day-to-day operations. Will your service change? Will your equipment be affected? Is this something you need to worry about? Those are fair questions. The short answer: your experience stays the same - and in many ways, [...]

Why Print-on-Demand Is a Smart Move for Modern Businesses

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Let's be honest - businesses don't stay static. You move offices. You update your phone number. You refresh your branding. You tweak your messaging to keep up with the market. Yet many companies are still ordering printed materials the old way: bulk purchases to "save money," only to end up with boxes of outdated, unusable inventory. That's where print-on-demand changes the game. The Hidden Cost [...]

Five Signs it is Time to Replace Your Printer

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Brought to you by Delmarva Document Solutions At Delmarva Document Solutions, we know how easy it is to forget about your office printer - until it grinds, smears, or jams right when you're trying to get a critical job out the door. No matter where your office is located on the Eastern Shore, your print setup needs to keep up with how business is done [...]

Why Xerox Cloud Connector Apps Make Cloud Scanning and Printing a Breeze

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) In today's modern workplace, cloud storage has become a cornerstone of productivity. From Google Drive and Microsoft OneDrive to Dropbox and Box, businesses rely on cloud platforms to store, share, and access documents from anywhere. But when it comes to scanning and printing directly from the cloud, not all solutions are created equal. That's where Xerox Cloud Connector apps stand out. Seamless Integration with Popular [...]

Delmarva Document Solutions Proud to Support United Way of the Lower Eastern Shore Once Again

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Delmarva Document Solutions is honored to once again support the United Way of the Lower Eastern Shore with a donation of $4,000, reaffirming our ongoing commitment to strengthening the communities we serve. The United Way of the Lower Eastern Shore plays a vital role in improving lives across our region by supporting programs that focus on education, financial stability, health, and basic needs. Their work [...]

Xerox Smart Start Installer & Xerox Print and Scan Experience: The Simple Way to Reduce IT Burden in Any Business

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) In today's workplace, IT teams are stretched thinner than ever. Whether you're supporting a small office in Salisbury, managing a growing healthcare practice in Dover, or overseeing hundreds of devices across multiple locations from Elkton to Cape Charles, one thing is clear: Printing and scanning should not create more work. That's where Xerox is changing the game. With tools like the Xerox Smart Start Installer [...]

New Year, New Office: How to Clean Up, Organize, and Digitize Your Business Records in 2026

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) If your New Year's resolution includes cleaning up your office, organizing documents, or reducing paper clutter, you're not alone. Many businesses start the year determined to work smarter - yet continue paying high monthly fees for off-site document storage they rarely use. Off-site paper storage is expensive, slow, and outdated. A better option? Digitizing business records with Xerox Capture & Content Services - a secure, [...]

Start the New Year Securely: How Xerox Zero Trust MFPs Support NIST-Aligned Security

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) As businesses enter the new year, cybersecurity is no longer optional - it's essential. With rising cyber threats, stricter compliance requirements, and hybrid work now the norm, organizations must secure every endpoint that touches sensitive data. One of the most commonly overlooked risks? Printers and multifunction devices (MFPs). Modern Xerox MFPs are intelligent, network-connected endpoints. They scan, store, transmit, and route critical business information every [...]

Why You See an “Equipment Insurance” Charge on Your Copier Lease Bill and How to Remove It

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) If you've opened your copier or multifunction printer lease invoice and noticed an unexpected line for Equipment Insurance, you're not alone. This charge surprises customers every month - especially those who already carry business insurance. The good news: the fee is legitimate, it's common, and in most cases, you can remove it quickly with the right documentation. At Delmarva Document Solutions, we help businesses [...]

The Future of Printing is Driverless, and Delmarva Document Solutions + Xerox are Leading the Way

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT)For years, businesses have wasted time - and IT resources - installing, updating, and troubleshooting print drivers. In a world built around cloud tools and mobile flexibility, traditional print drivers have become one of the last outdated chokepoints in the office.Driverless printing changes that.And at Delmarva Document Solutions, we're proud to partner with Xerox, the industry leader already delivering this modern, cloud-first printing experience.What Is Driverless [...]

Why Your Multi-Function Printer does not Need a GLP-1

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Offices should be obsessed with weight - but not in the way you might think. While people count calories and track steps, the weight of your multi-function printer (MFP) is actually an important feature, not a flaw. Heavier printers provide stability, durability, and performance that lighter machines simply can't match. Why Printer Weight Actually Matters 1. Stability and Vibration Control A heavier printer is like [...]

Stop Copier Downtime: The Case for an Insurance Machine

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Every business depends on its copier or multifunction printer (MFP) - often more than they realize. Printing invoices, scanning contracts, copying proposals… it's all part of the daily workflow. But when that one machine goes down, productivity grinds to a halt. At Delmarva Document Solutions, we've seen it time and again: one multifunction device doing everything for everyone - until it stops working. Suddenly, no [...]

Save Time and Skip the Hassle with Xerox Remote Services

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT)Running a business on the Delmarva Peninsula means wearing a lot of hats - and your office technology shouldn’t be one more thing to manage. Between tracking meter reads, ordering toner, and scheduling service calls, your printer can take up more time than it should.That’s why we always encourage our customers to enable Xerox Remote Services on their multifunction printers (MFPs). It’s one of the simplest [...]

Don’t Get Fooled by “Toner Phoners”: How to Protect Your Business from Office Supply Scams

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) As a business owner, you’ve got enough to manage without worrying about scams hiding behind everyday office tasks. Unfortunately, one of the most common - and costly - threats small and mid-sized businesses face today is the rise of “toner phoners.” These are aggressive telemarketers who use deceptive sales tactics to sell overpriced, low-quality toner cartridges your business doesn’t need. At Delmarva Document Solutions, we’re [...]

Why the New Xerox Proficio Presses – and Delmarva Document Solutions – are a Perfect Match for Local Businesses

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) When Xerox launches a new product, the industry pays attention. The all-new Xerox Proficio Production Series - featuring the PX300 and PX500 - is the company’s boldest step forward in mid-production color printing. But here on the Delmarva Peninsula, there’s something even more exciting than the technology itself: who brings it to you. At Delmarva Document Solutions (DDS), we don’t just sell Xerox equipment - [...]

Newline Interactive Named Number One U.S. Market Leader in Interactive Displays

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) At Delmarva Document Solutions (DDS), we’re committed to bringing the most innovative office technology to local businesses across the Delmarva Peninsula. We’re thrilled to share that Newline Interactive has been officially recognized as the #1 U.S. market leader in interactive displays for Q2 and the first half of 2025. This national recognition reinforces what our customers already know: Newline’s interactive display technology is transforming the [...]

How IRS Section 179 Can Help You Save Big on a New Multifunction Device

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT)If your business has been thinking about upgrading its office technology - like investing in a new multifunction printer or copier - there's good news: you can save a lot of money at tax time, thanks to IRS Section 179.At Delmarva Document Solutions, we help businesses across the Delmarva Peninsula take full advantage of Section 179 when purchasing or financing equipment like Xerox multifunction devices. If [...]

From Copier to Coworker: How a Xerox MFP Works Like a Workplace Assistant

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) When you think of an office assistant, you probably imagine someone who organizes, protects, and supports the team. Every office has that reliable coworker who keeps projects on track and helps things run smoothly. But what if your copier could play that role? With a Xerox multifunction printer (MFP), that’s exactly what happens. These devices are no longer just machines in the corner - they’ve [...]

Jack of All Trades vs. Master of One: Why Specializing in One Brand of MFDs Benefits Your Business

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) There’s an old saying: “Jack of all trades, master of none.” When it comes to multifunction printers (MFDs) and copiers, that couldn’t be more accurate. At Delmarva Document Solutions, we’re often asked why we focus on one core brand of MFDs instead of offering every brand under the sun. The answer is simple: more options don’t always mean better results. If you’re searching for multifunction [...]

AI in the Office: Hype vs. Reality for Delmarva Businesses

Content by Delmarva Document Solutions, AI-enhanced (ChatGPT) Artificial Intelligence (AI) is everywhere these days - from headlines to business pitches - but what does it really mean for small and midsize businesses here on the Delmarva Peninsula? For local offices in Salisbury, Dover, Cambridge, and surrounding communities, it can be tempting to either jump in headfirst or dismiss AI as just another tech trend. The truth lies somewhere in the middle. Let’s [...]

Why the End of Summer Is the Perfect Time for Resorts to Upgrade Their Printers

This article was created with the help of ChatGPT. If you run a summer resort, you know the drill - Memorial Day hits, and suddenly you’re printing everything from check-in packets and pool rules to drink menus and event flyers. The printers are humming from sunrise to sunset, and no one has time to think about maintenance or upgrades. Then Labor Day rolls around, the crowds thin out, and you finally have [...]

The Top 3 Xerox App Gallery Apps Every Government Office Should Have

This article was created with the help of ChatGPT.Government offices manage a steady flow of paperwork - public records requests, contracts, case files, reports - you name it. Efficiency, security, and accessibility aren’t optional - they’re essential. That’s where the Xerox App Gallery comes in.Think of it as the “app store” for your Xerox multifunction printer (MFP). These apps expand your device’s capabilities far beyond basic printing and scanning, helping you save [...]

Why Upgrading Your Multi-Function Printer at the End of Its Lease Makes Better Business Sense Than Buying It Out

This article was created with the help of ChatGPT. In today’s fast-paced business environment, every decision impacts efficiency, security, and the bottom line - including what to do when your multi-function printer (MFP) lease ends. For many businesses, the choice comes down to two options: buy out the existing device or upgrade to a new one. While buying out your current MFP may seem like a cost-saving move, upgrading to a [...]

Over 60 Years of Copying: Copier Fun Facts from an Industry That Keeps on Innovating

This article was created with the help of ChatGPT. At Delmarva Document Solutions, we live and breathe office technology - but we also love a good origin story. And few industries have a story as quirky, resilient, and quietly revolutionary as the world of copy machines. For more than 60 years, copiers have evolved from oversized analog workhorses to cloud-connected digital hubs that power modern offices across Delmarva and beyond. So, [...]

Celebrating New Beginnings: Ribbon Cutting with the Talbot County Chamber of Commerce

This article was created with the help of ChatGPT. We are thrilled to announce that Delmarva Document Solutions officially celebrated our growth and commitment to serving the Eastern Shore community with a ribbon cutting ceremony hosted by the Talbot County Chamber of Commerce on Thursday, June 26, 2025. The event marks the opening of our Easton office which is located within the Talbot County Chamber offices. This is an exciting new chapter [...]

Introducing “Copy for a Cause”: Giving Back, One Page at a Time

This article was created with the help of ChatGPT. Introducing “Copy for a Cause”: Giving Back, One Page at a Time At Delmarva Document Solutions, we believe that powerful tools should be within everyone’s reach — especially those working tirelessly to serve our communities. That’s why we’re proud to announce our new initiative: Copy for a Cause. Through this program, we’ll be donating gently used multi-function Xerox machines to local not-for-profit organizations [...]

Why Removing a Copier Before Your Lease Ends Can Violate Your Agreement

This article was created with the help of ChatGPT. Leasing a copier or printer is a smart, cost-effective option for many businesses. It gives you access to the latest technology without a large upfront investment and often includes maintenance and supplies. But copier leases come with legal responsibilities that, if overlooked, can lead to costly consequences. One common issue is allowing a new vendor to remove your leased copier before your [...]

Delmarva Document Solutions Donates $4,400 to United Way of the Lower Eastern Shore

At Delmarva Document Solutions, we believe that being a local business means more than just serving customers—it means investing in the community we call home. That’s why we’re proud to share that earlier this year we donated $4,400 to the United Way of the Lower Eastern Shore, supporting vital programs that make a difference for families, children, and individuals right here on the Delmarva Peninsula. Our team members donated to our [...]

Delmarva Document Solutions is a Proud Maryland Copier and Printer Business

Why We Chose to Build with Delmarva — and Why You Should Too Hey there, friends and fellow business owners— We're proud to call Maryland home—born and raised along the Chesapeake, and now running a technology business that serves hardworking companies all across the Delmarva Peninsula. As women in the tech and document solutions industry, we've worn just about every hat you can think of—technician, consultant, negotiator, problem-solver—and we've [...]

Windows Protected Print Demystified

Microsoft recently announced the release of Windows Protected Print which is a more modern and secure print system. Windows Protected Print is now available as optional and will eventually be on by default in Windows. When Windows Protected Print mode is enabled, the existing print driver is deleted and cannot be used while Windows Protected Print mode is active. If Windows Protected Print mode is disabled and the printer is reinstalled, the [...]