The Xerox Support Engage Mobile App Supports You Anytime, Anywhere
Introducing Xerox Support Engage – a brand new app for Android and Apple phones and tablets which can solve your technical problems whenever you have the need, wherever you are. Support Engage is for any Xerox device covered by any Xerox service agreement.

Instant, Expert Support
To use the app, you simply interact with a multilingual, intelligent Digital Agent and select one of eight problem categories and then follow clear, step-by-step suggestions – drawn from Xerox’s extensive knowledge base – to resolve the issue.

Effortless Escalation
If the suggested remedies don’t fix the problem, or if you prefer human contact, it’s easy to directly connect to one of Xerox’s Digital Support Experts.

This service lets you engage with the Support Experts via text chat, audio or video. To save time and avoid repetition, the Expert will have automatic access to a summary of the solutions that you’ve already tried.