“Our new copier is a dream, and we are so happy with it and with Delmarva Document Solutions.”
Lori M. Parks
Pastoral Assistant
St. Benedict/St. Elizabeth Parish
“Delmarva currently handles the printer contract for UMES, and the contract, pricing, and service are all excellent. The technical staff is knowledgeable and responsive, and is able to provide us with everything we need. Most importantly, they provide personal customer service that regularly exceeds our expectations.”
Mark Van Pelt
CIO
University of Maryland Eastern Shore
“I want to let you know that your employees are excellent. They ALWAYS help me right away; they walk me through issues patiently, and in a way that is easy to follow. When Xerox could not get supplies to me, they not only got them to me; but they also jumped in the car and personally delivered them. The service tech goes above when he is here, he really does, I can list all the ways he has helped, but I do not intend to write an essay. Lol! In short, I will end with this: All of the people that I have had interactions with from Delmarva Doc. have been nothing short of excellent.”
Daphne Brigerman
Sunsations Office
“Excellent service. We switched to DDS a few years ago. Very responsive and a huge savings on our printing costs.”
Christopher Hepner
Boardwalk Plaza Hotel
“We at St. Jude the Apostle have found Delmarva Document to be extremely responsive and helpful! They have solved many issues for us in a kind and timely manner, going out of their way to be sure our problem was solved. We would not go anywhere else. This is a very kind, happy, generous, and responsive group of people!”
Judy Gibson
St. Jude the Apostle Church
“Delmarva Document Solutions provided a seamless transition for our office. Sales and service are both excellent.”
Stephen Batten
Rector
Christ Episcopal Church
“Great customer service along with competitive pricing.”
Dawn Worden Wyatt
Customer Service Manager
Signtex
“I have always found Delmarva Document Solutions to have the best service. Their staff will go out of their way to assist us. Could not imagine using anyone else for our copier needs. 5 stars all day every day!”
Teresa Milligan
Life Crisis Center Inc.
“Thank you! You ALL do an amazing job!”
Racheal O’Neill
Chestertown Natural Foods
“I would very much like to compliment Stacey, Mark and Lee who are always quick to respond to any problems we have. I also want to mention Bob Zimmerman, the technician who was here last week, as he really knew what he was doing and got us back up and running quickly. We have been with Xerox and Delmarva Document Solutions for decades and hope to continue that relationship for a long time to come.”
Tracy Abram
Office Manager,
Tidewater Trader, Inc.
“Delmarva Document Solutions has the best customer support! I couldn’t be more pleased.”
Chestertown Natural Foods
“We appreciate all that Delmarva Document Solutions does to keep our train on the tracks at all times. Eydie and crew are always on time with all our needs.”
Sharon Woodruff
Benson & Mangold Real Estate, Inc.
“Delmarva Document Solutions is the best! Very responsive for service issues. And, Bridget is just the nicest person to deal with.”
Kristine Warner
GlenRiddle
“We are glad to continue our business with you. We have always had a positive experience. I did want to mention how much we enjoyed spending time with Sarah Tyler. She is very knowledgeable and over the top customer service oriented.”
Judy Mushro
Office Manager
Bonnie Burnquist MD
“Fast and efficient office staff and maintenance.”
Malcolm White
Information Systems Technologist
Eastern Shore Community Services Board
“I have worked with Delmarva Document Solutions for many years and have ALWAYS had a great experience with them. I highly recommend this company for your business.”
Dale Price, III
IT Coordinator
City of Cambridge
“Delmarva Document Solutions has been a trusted vendor for many, many years. Providing office solutions with the appropriate products to meet those needs has made them a “go-to” for our office production needs. Highly recommend!”
Paige Addison
Marketing Specialist
Chesapeake Bay Bridge-Tunnel
“Our copier was delivered and is up and running…The techs left about 10 minutes ago. I am receiving a lot of praise in regards to our new lease and the new machine. I do not have the heart to tell them you did all of the work. Lol! Thank you for the help with our new machine! I truly appreciate it.”
Daphne Brigerman
Sunsations
“Bridget has been great and your service people are also very customer oriented. It is nice to have the “personal touch” that is so often missing today.”
Thomas J. Mapp, Jr., CPA
Ginsberg Nottingham & Mapp
“Lee has been so helpful I feel like he’s one of my crew here at Windswept.”
Bill McPolye, Jr.
Windswept Printing Center
“Great service. Went above and beyond to make sure our machines were working, that we had toners and any parts during the pandemic. We appreciate the help during a time when we had to print a lot of what became disposable menus and flyers.”
Karen Mest
Boardwalk Plaza Hotel
“Leasing a copier is a long term relationship. I did not consider this until we met Delmarva Document Solutions. I marveled at the solutions and in awe at the fact they truly listened. Positive outrageous service, education and enthusiasm for community.”
Shawna Kearsley
Vehicles for Change, Inc.
“Excellent Service with Bridget, and her entire staff !!! This is our 3-4 contract with Xerox and they are the Best Company to work with. Thank You for all you do for P.R,S,P,”
Santa S Waller
Pocomoke River State Park
“This is a great place with exceptionally good staff and technical expertise. They have worked with us on many times and always been a rewarding company to work with.”
Don Rutledge
Somerset County Health Department
“We have had very little issues with our Xerox copiers and if we do, we have gotten excellent service from your staff. I also have worked with Ms. Eydie Kinnamon several times over many years and she has always been quick to respond with the information that I requested and was thorough with her explanations/solutions. I look forward to our next 5 years with Xerox.”
Greg Schenck
Wildlife and Heritage Service
Department of Natural Resources
“I love our copier! I don’t want to jinx myself but having a copier that continues to be a workhorse makes my job so much easier! I can set the machine to run copies without having to babysit it. The machine is user friendly and efficient. It’s almost like having an assistant! If I could just get it to answer the phone!!
Your employees are pretty stellar too! Stacy is always so friendly and helpful when I call and Lee is just a phone call away if an issues arise.
In a nut shell We are VERY happy customers!!”
Karen Reed
Church Administrator
St. Mark’s United Methodist Church
“The service, both sales and technical, have been excellent. It has been a pleasure to work with the personnel at Delmarva Document Solutions for the County’s copier solutions.”
Darlene Burton
Purchasing and Contracts Manager
County of Accomack Virginia
“Delmarva Document Solutions has always worked hard to provide incredible service to keep our print shops up and running with the latest and greatest in Xerox technology. They understand small business and provide creative solutions, reliable service and consistently exceed our expectations by doing whatever it takes.”
Nina DiCarlo East
DiCarlo Precision Instrument, Incorporated
“Exceeds Expectations! Enjoying the machine already. Delivery and training were great! We are super impressed with every aspect of your company.”
Eric W. Johnston, CFP
President/Financial Advisor
InFocus Financial Advisors, Inc
“Delmarva Document Solutions dedication to their customers is above all others. They provide expert advice and guidance in a prompt and efficient manner. Stacey is always available to assist in all capacities whether by phone or email, there will be a response within minutes. Trey has gone above and beyond to assist Haven Harbour employees with all our printing and scanning technical issues. Thank you for your customer dedication!!”
Sarah Ulrick
Accounts Payable Manager
Haven Harbour Marina Resorts
“I’ve had your “we love referrals” flyer sitting on my desk for some time. I wanted to enter the drawing but didn’t have much more to say than, “we love our printer.” Today that all changed. For the first time since we purchased it, our Xerox printer had an issue. No matter what I tried, I could not get the printer to power on. I called Delmarva Document Solutions and your team was very helpful. Immediately, they ran me through some troubleshooting procedures. When that was unsuccessful, they set up a service call with Xerox, offered to let me print anything I needed from the office, and even went as far as to locate a printer to loan me for the day. Just when I thought it couldn’t get any better, they offered to deliver the printer right to my office! I am very impressed with the customer service I just received and even happier that I bought my printer through DDS.”
Curtis Paul
Executive Director
Recovery Resource Center
“We love our Xerox. We’ve had it for a couple of years and rarely have any issues with it. Being on the maintenance plan has been great, both for service as well as replenishment of cartridges. We primarily use it for copying, scanning, faxing and receiving faxes, but I know there are functions available that we probably don’t use. We’re hoping to get a few more years out of this machine and based on its’ past history, we’re sure we will.”
Margie Booze
Price & Gannon Ace Hardware & Rental
“McCrone has been a customer of Delmarva Document Solutions for years. They are always very responsive to our needs and are always asking questions so they can keep us up to date on the latest technology. We are very happy with them and plan on being a customer for a long time.”
Kim Christopher
Project Accountant
McCrone
“I have been with United Shellfish for over 51 years now and have had every kind of copier in the office that you can think of. My copier of choice is definitely the Xerox! I don’t take the time to talk with any company that does not deal with Xerox. The minute Delmarva Document Solutions came to my office, I knew we were the perfect match! They are very knowledgeable about their products and very interested in taking care of my needs. I plan to keep working just so I can insist we continue using Xerox copiers.”
Vicki Perry
Office Manager
United Shellfish Co., Inc.
“Delmarva Document Solutions have been an asset for USA Fulfillment Inc. They have helped us purchase needed copy and printing equipment as well as assist us in getting timely delivery of supplies and repairs. They are very knowledgeable in all areas of document solutions. We are happy to endorse them for their responsiveness.”
Marilyn Dodd
USA Fulfillment Inc.
“Thank you, ladies, for working with me to get our main office copier back up and running. Ken, along with you both, are rock stars!”
Rhonda Robertson
Dorchester County Public Schools
